Recipient Rights

Your Rights as a Mental Health Consumer

Michigan's Mental Health code and other laws protect your rights when you receive mental health services.

What Does the Rights Office Do to Protect Rights?

  • Prevention
  • Consultation
  • Policy development
  • Education
  • Staff training
  • Rights Advisory and Appeals Committee training
  • Rights staff training
  • Monitoring
  • Review Incident Reports
  • Conduct Death Reviews
  • Review Contracts
  • Complete data reports to assess patterns and trends
  • Site Visits
  • Conflict Resolution
  • Receive, review and investigate complaints
  • Determine if violations have occurred
  • Assure adequate remedial action
  • Assist recipients with preparing appeals

Where to Turn

To report recipient rights violations, consumer concerns or issues, please contact:

Shiawassee County Community Mental Health Authority
Rebecca Browne, Recipient Rights Officer
Direct Line: 989.723.0725
After Hours: 989.277.8945

Recipient Rights Resources

MDHHS Your Rights...Mental Health Services in MI

Family Rights Brochure

Recipient Rights Complaint Form

Michigan Department of Community Health (MDCH):
How To Better Understand Your Mental Health Rights